API Platform and Mobile App at Motiv
As part of the WEB API of the platform, a single point for publishing services, processing rules and logic for working with all external channels of interaction has been created. Mobile applications for iOS and Android make it possible to start serving, selling, achieving customer loyalty on a new digital level.
Build a platform and baseline to enable rapid time-to-market for digital customer experience services and features. The main functions of the implemented mobile applications should cover basic self-service services wrapped in a beautiful design for subscribers' smartphones.
The development of Motiv in the direction of mobile applications, digital solutions in general is aimed primarily at today's youth and advanced users - those who form their opinion about the manufacturability of the telecom operator both on a number of such digital platforms and on a number of specialized "chips". An important advantage is the openness of the platform, the omnichannel nature of the solution, the ability to quickly increase services without compromising working functions and the need for lengthy regression testing.
The customer received a finished platform to expand their digital business. Enables integration through REST API services with any external systems. Uses knowledge of all major services with billing information available to the V3 integration bus. Additionally, the WEB API platform made it possible to integrate with the new CRM client system from Naumen, become part of the transport system of the company's business processes. Mobile applications are implemented in a modern design with a friendly interface that allows users to customize and connect services and tariffs.