"Companies that are leaders in their industries entrust us with their success"
– Andrey Nugmanov, Partner, BI Block Director

Contact:

Sergei Lysak
Head of business development
T.: +7 (905) 500-19-07
E-mail: slisak@at-consulting.ru

Given the aggravation of competition in the telecommunications market, a high-priority task is to build an optimal system of corporate information content management — a Knowledge Management System designed for handling knowledge that has been acquired and constantly received in the course of a company's activities.

Knowledge management means data formalization and access to the employees’ expertise, as well as the creation of new opportunities promoting improvement of activities and the encouragement of innovative development. The main tasks are to be dealt with through the deployment a Knowledge Management System are to increase rate of request processing, and to improve the quality of customer service.

In addition, it is necessary to provide the possibility of servicing customers of a number of third-party companies through the company’s contact center, to promptly inform the employees of products and services and to modify the way and procedures of customer service, etc.

In order to achieve these objectives, we offer to build a reference information portal based on the Alfresco platform.

News

AT Consulting Pacing Application Management Service Outsourcing Market for Third Year Running

September 9, 2014

IDC included AT Consulting in its Competitive Profiles and Analysis of Leading IT Services Players in Russia, the second part of a study into the 2013 Russian IT service market. AT Consulting leads in three market segments.

Reviews

Alfa-Bank

Mikhail Kolenkin, First Deputy Head of IT block in Alfa-Bank

AT Consulting is a strategic partner of Alfa-Bank in Business Intelligence development, and they have helped us to successfully implement a number of important infrastructure and business projects.

Regional offices