"Companies that are leaders in their industries entrust us with their success"
– Andrey Nugmanov, Partner, BI Block Director
Finance — Knowledge Management Systems
Head of business development
T.: +7 (905) 500-19-07
As competition grows fiercer in the market for financial services, a high-priority task is to build an optimal content management system for corporate information — a Knowledge Management System designed for handling knowledge acquired and constantly received in the course of a company's activities.
Knowledge management means data formalization and access to the employees’ expertise, as well as the creation of new opportunities for promoting improvement and encouraging innovative development. The main tasks to be solved by deploying a Knowledge Management System are to increase the rate of request processing, and to improve the quality of customer service.
In addition, it should be made possible to service customers of a number of other companies via the company’s Contact Center, to promptly inform employees of products and services, and changes in procedures for customer service, etc.
In order to achieve the objectives, we offer to build a reference information portal based on the Alfresco system.
September 9, 2014
IDC included AT Consulting in its Competitive Profiles and Analysis of Leading IT Services Players in Russia, the second part of a study into the 2013 Russian IT service market. AT Consulting leads in three market segments.
523, 14/7, Bolshaya Novodmitrovskaya Street, “Novodmitrovskiy" Business center, Moscow, 127015, Russia
Phone: +7 (495) 748 0575
Fax: +7 (495) 748 0125