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AT Consulting Automates Document Circulation at VimpelCom

August 4, 2014

AT Consulting set up an electronic archive for source documents at VimpelCom’s Shared Service Center. The solution, which was designed for stream input as well as document processing and storage, was built on ABBYY FlexiCapture and EMC Documentum, and can handle 30,000 company employees.

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VimpelCom’s Shared Service Center opened in Yaroslavl in April 2013 as a separate division providing services for a number of key business functions to the company’s structural units. By the end of 2013 the SSC had transitioned to modern document circulation technology: creating an electronic archive provided fast document processing for interfacing corporate systems while also providing the center’s employees with an excellent tool to search through and store acts, invoices, agreements, and HR documentation.

The solution includes a system for stream scanning and data input built on ABBYY FlexiCapture that allows users to accurately pull data from even unstructured documents as well as an e-archive and business process routing system built on EMC Documentum. The system currently services 500 users and processes 7,000 pages per day.

“The Yaroslavl SSC is the first division to use an ECM solution. Implementing the information system streamlined our process for transferring source documents between the SSC, the company’s headquarters, and the regions, doubling the information we processed as soon as it launched. We plan to build on our successful experience with this project by expanding it throughout the company to standardize how our divisions work with documents. This is a great example of moving away from paper document circulation and yet another step toward the concept of a ‘green office,’” commented Lyubomir Kotsiumbas, director of the VimpelCom SSC in Yaroslavl.

The project got under way in June 2013 and took a total of six months that spanned business analysis, development, implementation, user training, and operational testing.

“This was one of our key projects aimed at reengineering our procurement and financial processes, and it took close cooperation between the business, IT, and integrator teams. I can say with confidence that we met every one of the goals we set. The time period for automating the SSC’s document circulation coincided with the work we put in modernizing the company’s financial system. We are currently transitioning to the newest version of Oracle E-Business Suite R12, something that should help optimize and streamline our procurement and financial processes. In the end, we will be able to react to the needs of our clients faster than ever,” noted Vladimir Savkin, IT director at VimpelCom.

The implemented project is currently undergoing active development, while VimpelCom’s plans for the near future include duplicating the system in other regions as well as pulling all document circulation processes into a single corporate system.

“Document circulation was automated at the same time the SSC itself was set up, and its new employees had to adapt parallel to the system being implemented. Due to that fact, the rate of change in the SCC’s business processes during the first three months after launch was sky high. The project’s participants were under a lot of demand to bring everything together and maximize their deliverables,” said Oleg Pashinin, ECM practice director at AT Consulting.

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