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AT Consulting has built a Unified Document Management System in Rostelecom

January 30, 2013

AT Consulting has deployed a Unified Electronic Document Management System based on the EMC Documentum 6.7 platform in OJSC Rostelecom. In the system designed for 75,000 users, all main business processes in the field of records management, organizational, administrative and management workflow of OJSC "Rostelecom" are implemented. The project is the first large-scale deployment of the latest version of EMC Documentum in Russia and the CIS.

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In early 2011, the Rostelecom management set an ambitious goal – to unify and centralize all document management processes of companies, which, in the near future, are to be merged into Rostelecom. To do this, the decision was taken to introduce a Unified Electronic Document Management System with a centralized architecture, which was to replace eight local EDMSs on different platforms. To meet this challenge, EMC Documentum was selected. AT Consulting became the deployment partner.

The project started in April 2011.The work schedule enabled a stage-by-stage commissioning of the system – the launch in the Corporate Center, followed by a gradual build-up of functionality and preparation for connecting branches. The first achievement was the launch of the Unified Electronic Document Management System on December 19, 2011 in the Corporate Center, the Moscow branch office, and the Production and Training Center. In September 2012, the AT Consulting team completely transferred the electronic workflow of Rostelecom to the Documentum 6.7 platform. Then, within three months, the migration of 85 branches of the company to the new system was carried out.

"The deployment of the Unified EDMS has helped with the integration of information space among the geographically distributed branches of OJSC Rostelecom. This has allowed the company to systematize and standardize its workflow processes, and had enabled the units to streamline its document management. Now, over 30,000 documents are created daily within the single system. In total, in 2012 about 1.5 million orders were given in the Unified EDMS," stated Elena Kazachinskaya, Director of Administration Department of Rostelecom.

At present, the system has more than 56,000 users. In the near future, Rostelecom plans the commencement of contract workflow within the Unified EDMS, which is scheduled for the summer of 2013.

"The implementation of the large-scale project in the field of corporate content management is an important initiative aimed at centralizing the IT infrastructure of the combined company. The quick launch of the Unified Electronic Document Management System has become possible only through the joint efforts of the Rostelecom and AT Consulting project teams. Notwithstanding the scope of the tasks and the difficulties associated with organizational changes, we managed to implement the project as scheduled," said Alexei Orlov, Partner at AT Consulting, Director of the CRM unit.

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