Automated control of infrastructure and IT systems operability, timely notification of responsible specialists about the occurrence or possibility of a system failure
Operational connection of new facilities and their configuration directly in the system
Control over the work of distributed call center operators (34 sites), online broadcasting and video recording from the premises of call centers, as well as from the monitors of 105 operator workstations were provided
Auto generation of events
using a video analytics service based on neural network technologies (“absence from the workplace”, “decrease in staff activity”, “blocking the view of the CCTV camera”, etc.)
Data visualization and reporting