AT Consulting provides Russian regions with the Service Design System (SDS). It’s a set of informationally and technologically interconnected modules that enable the design and management of public services.
Thanks to SDS, users can set up and customize public service ordering processes, add services to the portal without changing the program code.
User access the SDS via a web interface without the need for additional software.
- SDS helps to solve:
- Conversion of services into electronic form and managing changes therein
- Execution of services and interdepartmental requests
- Connection to external systems involved in the business process of obtaining the service
- Obtaining up-to-date information from the Federal Register of State Services
- Identification and authentication of users
- Single information source for service characteristics and parameters